Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Job Description
Grand Erie District School Board represents more than 28,000 students in 58 elementary schools and 14 secondary schools within the City of Brantford and the counties of Brant, Haldimand and Norfolk, as well as students from Six Nations of the Grand River First Nation and Mississaugas of the Credit First Nation. With a dedicated staff of more than 2,900, Grand Erie is committed to learning, leading and inspiring. The Education Centre is located in Brantford. The Board requires a qualified- temporary full-time Computer Technician.
Responsibilities may include:
Providing telephone, email, on site and/or remote desktop technical support along with support for Microsoft Office 365. Providing support for desktop PC’s, laptops, printers, tablets, and smart phones. Installing Standard Images on Endpoint devices and installing, preparing, imaging, and supporting hardware. Maintaining school-based technology as required. The successful team member will utilize work order software (TOPdesk) along with any other duties as assigned. The team member may be required to be available for a call-back outside of regular working hours for emergency situations.
Qualifications:
All submissions are to include a complete cover letter, resume, qualifications, and the names of three (3) professional references at least one of which must be a current supervisor (one document if submitted electronically). All new employees are required to provide an original Police Record Check (which includes a “vulnerable sector search”) acceptable to the Board prior to the commencement of employment.
Applicants with a disability that requires an accommodation to enable their participation in the interview process should advise the Board when contacted for an interview. Any assessment and selection materials and processes used in the interview process can be made available in an accessible format, upon request in advance.
All submissions are subject to a screening process and some applicants may not be granted an interview.
Grand Erie District School Board recognizes Six Nations of the Grand River and Mississaugas of the Credit First Nation, as the longstanding peoples of this territory. We honour, recognize, and respect these communities as well as all First Nations, Métis and Inuit Peoples who reside within Grand Erie District School Board. We are all stewards of these lands and waters where we now gather, learn, and play, and commit to working together in the spirit of Reconciliation.
Responsibilities may include:
Providing telephone, email, on site and/or remote desktop technical support along with support for Microsoft Office 365. Providing support for desktop PC’s, laptops, printers, tablets, and smart phones. Installing Standard Images on Endpoint devices and installing, preparing, imaging, and supporting hardware. Maintaining school-based technology as required. The successful team member will utilize work order software (TOPdesk) along with any other duties as assigned. The team member may be required to be available for a call-back outside of regular working hours for emergency situations.
Qualifications:
- University degree in Computer science or a Community College diploma with a focus on software support (i.e., Computer Systems Technician–Software Support or Information Technology Support Services) is required.
- A minimum of three years’ previous experience in a similar role is required
- Excellent communication and interpersonal skills with an emphasis on quality customer service
- Strong customer service skills and organizational skills are essential, including the ability to deal with multiple activities.
- Experience in trouble-shooting technical issues using sound methodology and processes preferred
- Experience working with call tracking/work order software (TOPdesk) an asset
- Experience with Microsoft M365, Windows 10/11, Compass for Success, Active Directory Account Management an asset.
- Hands on experience with desktops, laptops, iPhones/iPads an asset
- Able to lift up to 50 pounds.
- overtime and use of a personal vehicle may be required.
- may be required to be available for a call-back outside of regular working hours for emergency situations.
Job Specifications | |
Hours of Work | Full-time, 7-hour day; 35 hours per week, 12 months a year |
Rate of Pay | $36.45 per hour Position is from August 15 / 2024 – Until April 30 / 2025 |
Posting Number | Cler-Tech 17-24-25 |
Effective Date | As soon as can be mutually arranged to April 30, 2025 (or the return of the current incumbent, whichever occurs first) |
Apply to | Join us! - Careers - Grand Erie District School Board (knighthunter.com) Deadline: Friday, August 9, 2024, at 4:00 p.m. |
All submissions are to include a complete cover letter, resume, qualifications, and the names of three (3) professional references at least one of which must be a current supervisor (one document if submitted electronically). All new employees are required to provide an original Police Record Check (which includes a “vulnerable sector search”) acceptable to the Board prior to the commencement of employment.
Applicants with a disability that requires an accommodation to enable their participation in the interview process should advise the Board when contacted for an interview. Any assessment and selection materials and processes used in the interview process can be made available in an accessible format, upon request in advance.
All submissions are subject to a screening process and some applicants may not be granted an interview.
Grand Erie District School Board recognizes Six Nations of the Grand River and Mississaugas of the Credit First Nation, as the longstanding peoples of this territory. We honour, recognize, and respect these communities as well as all First Nations, Métis and Inuit Peoples who reside within Grand Erie District School Board. We are all stewards of these lands and waters where we now gather, learn, and play, and commit to working together in the spirit of Reconciliation.
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